Home care services built around each person.
we offer a complete range of home support - from daily personal care, companionship, and to round-the-clock monitoring. Every service is tailored to your situation after an assessment.
Book a ConsultationPersonalized care plans
These services form the foundation of our care plans. They can be combined, scaled, and adjusted as your needs change.
Customized Support Services
Not every care need fits standard routines. These flexible, individually-tailored services can be added to any care plan or arranged as standalone support.
How services and billing work
All Procare services begin with a complimentary assessment. A personalized care plan is designed with you, and billing & service agreement is signed before any care starts.
Frequently Asked Questions
Find clear answers about our home care services, caregiver matching, scheduling, and how we support families across Metro Vancouver.
What happens during the complimentary in-home assessment?
A dedicated care coordinator meets with you and your family in the comfort of your home. We discuss your loved one's health history, daily routines, personal preferences, and home safety needs to build a tailored care plan — with zero obligation.
Are your caregivers trained and background-checked?
Yes, unconditionally. All Procare caregivers undergo thorough background screening, vulnerable sector criminal record checks, and professional reference verification. Our team includes certified Health Care Aides (HCAs), Licensed Practical Nurses (LPNs), and Registered Nurses (RNs).
Can we change our care schedule or pause services?
Yes. We understand that care needs evolve. You can adjust visit times, scale hours up or down, or temporarily pause service with advance notice without penalty.
How do you match caregivers with clients?
We pair caregivers based on both clinical requirements and personal compatibility. We take into account language preferences, lifestyle habits, and shared interests to foster warm, trusting, and respectful relationships.
How does billing work, and are there long-term contracts?
We believe in complete transparency. Services are billed on a simple, itemized basis with no long-term contracts. You can review and adjust your service plan at any time.